ServiceTitan
ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.
SaaS • Mobile • FinTech
Renewal Account Manager
Yesterday
🇺🇸 United States – Remote
💵 $88.5k - $94.7k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
ServiceTitan
ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.
SaaS • Mobile • FinTech
📋 Description
• Responsible for renewing, up-selling, churning contracts for assigned accounts. • Increases renewal sales for assigned accounts. • Demonstrates knowledge of the organization’s various products and their functionality. • Educates customers on business practices and associated contractual implications. • Ensures customer awareness and understanding of applicable product elements. • Triages accounts and reconciles escalations. • Leverages the renewal activity to promote upsells. • Must meet sales objectives such as quota (Churn and Upsell) and productivity requirements via Pipeline Management. • Proactively report to management on the portfolio of accounts, focusing on goal attainment and recommended course corrections.
🎯 Requirements
• Minimum 2 years Sales Experience (Sr. SDR)/Customer Support/Account Management). • Has the ability to sell/present value. • Has ability to work effectively in the unknown. • Strong attention to detail. • Self governs time/schedule. • Proficient compliance with systems and processes (Salesforce, Scripts, Quality Rate). • Coachability/implements feedback. • Embody SLT guiding principles: Keep a blue head, High composure under pressure.
🏖️ Benefits
• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement. • On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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