Yesterday
🇺🇸 United States – Remote
💵 $89.1k - $101.5k / year
⏰ Full Time
⚪️ Entry-level
🟢 Junior
💻 Solutions Engineer
• Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers. • Analyze and provide objective feedback for Account Managers if customers are compatible with the recommended product and/or features. • Support on any up-selling opportunities to current customers on additional ServiceTitan products to drive increased recurring revenue. • Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition. • Create clear documentation and approach for delivery to the implementation team. • Maintain and update industry specific scripts for the internal team to use during demos. • Respond to functional and technical elements of RFIs/RFPs. • Collaborate with cross functional teams to share consumer insights. • Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners.
• 1-2 years of experience in Solutions Engineering and/or relevant experience in Sales, Product, or Engineering. • Natural ability to think and act proactively to address roadblocks and issues. • Strong communication skills to work effectively with a group of people. • A desire to learn and apply these learnings into your day to day.
• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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