SGS
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Inspection • Verification • Testing • Certification • Audit
10,000+ employees
Customer Care Specialist - Swedish
6 days ago
SGS
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Inspection • Verification • Testing • Certification • Audit
10,000+ employees
📋 Description
• Providing support to customer inquiries related to OnTrack project by responding to customer calls, emails and/or chats • Analyzing and processing customer claims • Ensuring that process workflow is effective and client expectations related to meeting SLA/KPIs are always met • Helping to navigate customers through the portal to enable relevant data submission • Managing all necessary documents and information received from clients • Coordinatng cooperation with inspection centers and/or various SGS departments (if required)
🎯 Requirements
• proficiency in Swedish at a minimum B2 level • proficiency in English at a minimum B2 level • good knowledge of the Microsoft 365 environment and being comfortable in usage of technology tools • Ability to multitask and maintain a high level of work organization • developed interpersonal skills and customer-oriented attitude • analytical skills and an eye for detail and fast learning skills • Nice to have: proficiency in additional languages, like Bulgarian, Greek, Romanian, Portuguese, French, Spanish, or Czech
🏖️ Benefits
• variety of development opportunities in an international working environment • contract of employment with regular business hours Mon-Fri (08:00/09:00 am - 04:00/05:00 pm; employment starting from January 2024) • 100% remote work; work in a hybrid system with office work only 2 times a month, to foster team integration and collaboration; or on-site office work • full initial training and constant support from the most experienced workers on every step of your individual career path • semi-annual performance-based bonuses • package of additional benefits: co-financing of the Medicover Sport card, Medicover private medical care, group insurance, access to Medicover Benefits cafeteria platform, co-financing of foreign language courses, funding for training and courses, various charity initiatives, Employee Referral Program, Employee Initiatives Program
Apply NowSimilar Jobs
March 13
Provide exceptional customer support for RemotePass users, handling inquiries and ensuring satisfaction.
March 10
Join Just Eat Takeaway.com as a part-time Customer Service Advisor, supporting couriers and customers remotely.
March 8
Join Oviva as a Team Leader to improve healthcare services through efficient administration and communication.
March 6
Trimble Inc.
10,000+ employees
Provide customer care solutions for the Transporeon platform in a remote position. Engage with users efficiently while working in a supportive environment.
February 25
As a Customer Service Advisor, you will support clients for Concentrix through remote assistance.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.