Shakepay
Shakepay is a Canadian financial technology company that provides an easy and fast way to buy, sell, and earn cryptocurrencies like Bitcoin and Ethereum. It offers a platform where users can purchase and store cryptocurrencies with no fees, take advantage of cashback offers, and transfer money with ease through e-transfers. Shakepay is committed to security, keeping digital currencies in secure, offline storage, and being licensed as a Money Service Business by FINTRAC. Its services cater to those looking for a simple and effective way to manage and grow their crypto investments, with a strong focus on customer support and user experience.
IT Operations Engineer
March 4
Shakepay
Shakepay is a Canadian financial technology company that provides an easy and fast way to buy, sell, and earn cryptocurrencies like Bitcoin and Ethereum. It offers a platform where users can purchase and store cryptocurrencies with no fees, take advantage of cashback offers, and transfer money with ease through e-transfers. Shakepay is committed to security, keeping digital currencies in secure, offline storage, and being licensed as a Money Service Business by FINTRAC. Its services cater to those looking for a simple and effective way to manage and grow their crypto investments, with a strong focus on customer support and user experience.
📋 Description
• At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake. • Our culture is built around doing work that matters, winning as a team, and celebrating success. • The role is on the Security team, responsible for ensuring secure provisioning, procurement, and business continuity across all Shakepay SaaS applications. • Empower a culture of safety, security, and compliance in all aspects of IT Operations activities. • Deploy and manage enterprise applications on a day-to-day basis. • Implement an IT HelpDesk capability and empower Shakers to file help tickets. • Document and automate workflows and IT processes, such as employee onboarding and offboarding and access requests. • Maintain inventories, provision, and image company-managed user devices. • Manage the Zero Trust framework including gating application behind Cloudflare and building access policies.
🎯 Requirements
• Experience with cloud-native companies and tech stacks • Experience building efficient processes that help scale IT support, onboarding, offboarding, and other access requests • Experience working with ticketing systems (e.g. Jira, Linear, etc) • Experience creating scripts to run processes and flows • Strong experiencing on documenting processes • Have great communication skills for friendly end user support • Experience with AWS security services and tooling • Experience with Javascript (Node.js, React Native) and Python • Knowledge of the technology behind bitcoin
🏖️ Benefits
• Be an owner - Every employee has stock options as part of their total compensation. • Reach your goals - Yearly salary assessments. • Health & wellness : Access to health and dental coverage, including health and wellness spending accounts. • Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto. • Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth. • Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus. • Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks. • Have fun together: quarterly team-specific or company-wide offsite to connect with each other.
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