Director - Volunteer Engagement

November 27

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Shatterproof

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Opioid Awareness • Addiction Awareness • Substance Use Disorder • Addiction Treatment • Recovery Programs

51 - 200

💰 $100k Grant on 2016-08

Description

• Reporting to the Senior Director of Fundraising Strategy and Operations, the Director of Volunteer Engagement is an integral role within our peer-to-peer team. • This position will develop and lead the overall volunteer engagement strategy for the organization, developing trust and engagement opportunities in the communities we serve, while strengthening the pipeline of supporters of our mission. • The position will work with functional leaders across the organization to collaborate and identify opportunities to empower volunteers in support of the Shatterproof’s strategic goals. • Rebuild and implement existing Shatterproof Ambassador Program, including a comprehensive training and recruitment strategy that will empower volunteers in fulfilling key deliverables of the organization’s strategic plan. • Regularly collaborate and communicate with organizational leadership to build and enhance overall volunteer strategy initiatives, building capacity for mission-driven impact. • Create and align volunteer engagement metrics with organizational outcomes with focus on fundraising and community outreach initiatives. • Provide strategic direction, oversight and training to Jr. Council, aligning engagement activities to organizational priorities, while developing metrics to measure impact and engagement. • Develop comprehensive and scaled organizational volunteer engagement strategy inclusive of event volunteer recruitment, training, and cultivation; leadership volunteer engagement; general volunteer engagement; internship program. • Identify, create, and leverage tools and resources in support of volunteer engagement initiatives, partnering with internal cross-functional partners and external vendors when needed. • Oversee creation of and continuous improvement of training materials, toolkits and resources for volunteers and ambassadors, ensuring alignment with organization-wide volunteer engagement strategies and deliverables. • Develop volunteer recognition program, identifying a framework and accompanying tools and resources to support appreciation efforts that will enhance volunteer retention and journey.

Requirements

• Bachelor’s Degree Required • 5-7 years of professional experience in volunteer engagement, volunteer recruitment and training, and community engagement • Excellent organizational skills and attention to detail • Excellent written and oral communication skills • Strong interpersonal and problem-solving skills • Action-oriented, adaptable and excellent relationship-building skills • Driven with a positive attitude and strong work ethic • Ability to work and make judgments independently and take initiative • An entrepreneurial spirit who thrives in a fast-paced organization • Ability to organize time effectively and manage a large number of tasks simultaneously • Initiative and independence, combined with the ability to work well as part of a team • Strong interpersonal skills and ability to interact professionally with a variety of constituencies • Excellent verbal and written skills, creativity, independent judgment, attention to detail, accuracy, strong editing skills, and follow-through • Competency in software including Salesforce, DonorDrive or other P2P platforms