Systems Administrator - Sales and Service Operations

October 9

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Sift

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Machine Learning • Software as a Service (SaaS) • Fraud Detection • Predictive Analytics • Big Data

201 - 500

Description

• Sift is looking for a Systems Administrator to own and manage our robust Sales & Services tech stack. • Responsible for optimizing the effectiveness of our current tooling and implementing new tools. • Strong understanding of Salesforce’s configuration, customization and integration capabilities. • Drive process improvement by translating business requirements into technical requirements. • Ensure data integrity through proper validation, quality assurance, and process design. • Administer and participate in our software development lifecycle for the Sales & Service Operations team. • Responsible for onboarding employees, documenting features, and troubleshooting system errors.

Requirements

• 6+ years functioning as a system administrator and owner for sales and customer success teams. • Experience with tools similar to Salesforce, Service Cloud, Outreach, Gong, ZoomInfo, Conga, etc. • 4+ years of advanced SFDC administration experience is a must. At a minimum you must be proficient with the Salesforce platform and data model, creating custom objects, formula fields, validation rules, flows, change set deployment, etc. APEX/Visual force experience preferred. Certifications are also a plus. • Familiarity with SQL required. • Previous experience with ETL tools strongly preferred. • Previous experience working/integrating with marketing automation tools such as Marketo is a plus; strong collaboration with Marketing Operations required. • Excellent written and verbal communications skills. • Familiarity with working, and leading, in an agile environment with strong business analysis and project management skills. • Adept at building and maintaining strong cross-functional working relationships.

Benefits

• Competitive total compensation package • 401k plan • Medical, dental and vision coverage • Wellness reimbursement • Education reimbursement • Flexible time off