Senior Workday Engagement Manager

March 19

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Skillcentrix

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Skillcentrix is a company focused on enhancing and managing Workday HR processes and solutions. They specialize in deploying Phase X and optimization projects for existing Workday customers, aiming to bridge the gap between current HR technology maturity and future states. Skillcentrix offers advisory managed services, helpdesk support, and insights workshops to help organizations maximize the value of their talent lifecycle, from hire to retire. They are dedicated to assisting HR leaders in driving strategic talent initiatives in order to remain competitive in the evolving workforce landscape.

11 - 50 employees

👥 HR Tech

🏢 Enterprise

📋 Description

• As a Sr. Engagement Manager you will fully manage the successful implementation of Workday solutions for customers. • You’ll take accountability for the complete delivery lifecycle. • You’ll manage all aspects of your projects including project planning, resourcing, milestone tracking, budget and financial management, and customer satisfaction. • Works directly with clients to define and oversee execution of engagements. • Responsible for client satisfaction during the implementation. • Continually seek opportunities to increase customer satisfaction and deepen client relationships. • Have a broader understanding of the business context and strategic goals of the project. • Serve as the primary point of contact for all project stakeholders, including team members, clients, and senior management.

🎯 Requirements

• An experienced professional with 5+ years of experience in account/customer management (required). • Experienced in the business development for at least 2 years (preferred). • Proven track record of account growth. • An exceptional communicator displaying strong interpersonal skills. • Continuously displaying an aptitude for building relationships with professionals of all organizational levels. • Able to successfully problem-solve and negotiate as necessary. • Continuously showcasing high attention to detail and well-developed organizational skills. • Technology savvy including experience with a variety of HRMS platforms and Microsoft Office applications. • Ability to travel up to 20% (travel is infrequent but does happen from time to time)