Account Manager - Pharma

October 21

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SmartSkin Technologies

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Nanotechnology • Electronics • Fill and finish • Aseptic filling • Pharmaceutical manufacturing

51 - 200

Description

•Formulate and execute effective account based strategies to capture new business opportunities. •Be a trusted and credible advisor to your client base. •Create connections with influencers, executives, and decision-makers. •Explore ways to expand assigned accounts. •Research and pursue new business opportunities to generate a sustainable sales pipeline. •Effectively lead the sales process from qualification to successful deal closure. •Maintain meticulous documentation of account milestones within the Salesforce platform. •Collaborate closely with the Customer Success team to drive adoption and growth. •Serve as a liaison between the client and other internal departments. •Provide excellent service and support to ensure client satisfaction.

Requirements

•5+ years of experience in business development or account management in B2B organizations. •Experience selling SaaS software solutions is a must. •Experience applying new technologies to help your clients solve problems in a manufacturing environment. •Experience working in a regulatory environment, with Pharma and/or Beverage manufacturers as clients is an asset. •Parenteral pharmaceutical knowledge is ideal. •Ability to build effective account plans and communicate direction to the account team. •Good understanding of customers buying behaviors and being able to strategically connect with decision makers. •Financial acumen in positioning ROI. •Customer empathy and an ability to see things from the customer’s perspective, with an understanding that every decision impacts the customer experience. •Strong interpersonal and communication skills. •Ability to build trusted relationships with internal stakeholders. •Recognized as a team player. •Strong problem-solving and negotiation abilities. •Manages ambiguity well, can adapt to various and changing situations. •Rigor in maintaining pipeline up to date in CRM. •Fluency in spoken and written English is a must. •Ability to travel up to +/- 30% of the time.