SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
Sales Development Representative
5 days ago
SMG - Service Management Group
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
📋 Description
• Play an integral part in accelerating SMG’s growth through pipeline creation for assigned industries. • Focus on generating qualified leads for sales discovery and conversion to pipeline. • Targeted research, call, email, and social outreach to identify and qualify buyers in relevant industries. • Partner with senior sales leadership to help coach and guide your sales development. • Success means qualifying leads for sales discovery that convert to pipeline and advance to closed bookings for SMG.
🎯 Requirements
• Educated to a degree level or equivalent experience • A minimum of 1-2 years' experience in a similar role is essential. • Proven ability to deliver consistently strong and measurable results. • Good appreciation/understanding & application of sales techniques and lead generation processes. • Accountability for sourcing discovery calls that turns into pipeline and revenue. • Strong and professional phone presence with willingness to make numerous calls a day. • Experience with CRM and marketing automation systems to generate, capture, nurture, track and report on leads, conversions and ROI. • Proficient in Microsoft Office product suite and familiarity with SalesForce.com • Financially motivated • Experience with Outreach, HubSpot, or other MarTech/sales technology a plus!
🏖️ Benefits
• Work hard, have fun environment • Values driven culture • Remote first company (fully remote) • Unlimited PTO • Tech provided • Company sick pay • Diverse, experienced, friendly team
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