SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
April 3
SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.
Employee Engagement • Brand Research • Customer Experience • Employee Experience • Experience Management
• Sales Executive will drive the sales cycle and secure buy-in from multiple stakeholders. • Must achieve a quarterly quota of $250,000 through closure of new clients. • Demonstrated ability to build trusted relationships and influence decisions in organizations. • Collaborate with specialized teams to differentiate in the market based on professional services.
• Bachelor’s degree (or equivalent experience) required • 4+ years of experience • Proficient knowledge of a structured consultative strategic selling process (e.g., Franklin Covey or similar) • Senior-level contacts in the vertical(s) • Ability to nurture and develop new and existing client relationships • A proven track record in highly consultative sales with demonstrated success closing $80k+ USD annual contract value deals of multi-year duration • Experience in customer and/or employee experience • Expert-level executive presentation skills • Comfortable in daily use of the applicable component of SMG’s MarTech stack (CRM, LinkedIn Sales Navigator)
• Unlimited PTO • Tech provided • Company sick pay • Diverse, experienced, friendly team that will welcome you, support you and challenge you.
Apply NowApril 3
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