Solutions Architect

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Snowplow

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Web analytics • Data warehousing • Web and event analytics • Data pipeline and algorithm design and execution • Hadoop

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Description

• Solutions Architect • Working on new customer onboardings to map their business needs and design Snowplow centered solutions tailored to the problems they are trying to solve as a business. • Educating, retaining and growing our customers through delivering tailored workshops. • Advice on the best tracking implementation strategies and guide customers through the implementation process. • Develop collaboratively with the Professional Services team on technical artifacts that support organizational success of Snowplow (data product design specs, tracking strategies etc) • Create customer-facing documentation and suggest process improvements for the role. • Develop domain expertise in our key verticals through deep customer collaborations, general research, attending industry events/conferences. • Identify product feedback from customers, spotting trends and surfacing to help shape product roadmap and influence how our tech evolves. • Be fluent in the technology and able to train newer team members. • Develop your personal brand by helping with marketing events and webinars.

Requirements

• You understand people. Deeply emotionally intelligent, you can quickly read a room of stakeholders and adopt your delivery style and content quickly, showing them what conceptual ideas look like in reality. • Experience and a solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. You’ll know SQL and be practised at manipulating data. • Creative Problem Solver. Previous experience with a complex software product, ideally designing solutions and gathering requirements, you are comfortable communicating with senior technical stakeholders (CTO, VP Eng, Tech Leads). • Business challenge? Let me help. A passion for working at the intersection of technology and business problems - this role is always about delivering business impact for our customers through data. You enjoy helping individuals and teams to learn new skills and master technologies. • Excellent communication skills. Excellent listener, a patient teacher and an empathetic data professional. You make complex concepts easy to understand by showing how they work in practice. You’ll also be a pro-active team player that collaborates with colleagues on projects. • Experience with Javascript in a frontend environment, preferably with Snowplow or other JS trackers, or experience with setting up tracking through Google Tag Manager • Previous experience of using Snowplow, whether Snowplow BDP or open source. • Previous experience with behavioural data and a basic understanding of SQL.

Benefits

• A competitive package, including share options • Flexible working • A generous holiday allowance no matter where you are in the world • MacBook and home office equipment allowance • Enhanced maternity, paternity, shared parental and adoption leave