Account Manager

September 17, 2024

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Solera Holdings, LLC.

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Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.

5001 - 10000 employees

Founded 2005

☁️ SaaS

Description

• The Account Manager will be responsible for Drive profitable net growth via Retention and Growth of existing customers. • Uncover and understand customer goals and challenges and establish appropriate Omnitracs products as the best solution available. • Able to influence customers buying behavior by conducting impactful discovery calls and reviews, deliver product demos that meet customer’s expectations and addresses the customer’s pains/ gains. • Utilizing SalesForce.com to manage tight, organized sales processes with quality operational performance. • In person and virtual meetings to assigned accounts in accordance with Account Management plan to conduct business reviews, educate customers on product functionality, and generate upsell and cross-sell opportunities. • Setup and conduct demo presentations. • Negotiate software pricing and creating customer quotes. • Work collaboratively with legal, finance, and operations to streamline changes to customer accounts (renewals, migrations, upgrades, etc.). • Escalate issues in accordance with company policy. • Present value prop of Omnitracs in accordance with standard procedures. • Respond to all emails and voicemails in a professional, timely manner. • Setup and host demo presentations, negotiate, and close add-on sales opportunities. • Meeting and surpassing quantitative and qualitative goals, perform Quarterly Business Reviews (QBR), and other vital sales process activities. • Manage time effectively, meet personal goals and work effectively with other members of the sales team. • Align with Sales leadership to develop messaging, standardized presentations, and sales processes for business success.

Requirements

• Bachelor's degree in Business Administration, Marketing or Communication preferred or equivalent combination of work experience and education. • 4+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience. • Sales experience with high tech company strongly preferred. • Requires 70% travel. • Demonstrated ability to forecast and execute strategic sales plans resulting in exponential sales growth. • Strong presence and experience in cultivating current account base. • Demonstrated ability to present software and solutions over the phone strongly preferred. • Proficient with corporate productivity and web presentation tools. • Experience working with Salesforce.com or similar CRM. • Excellent verbal and written communications skills. • Strong listening and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Self-driven, results-orientated with a positive outlook and a focus on quality. • Knowledge of Microsoft Office; Outlook, Excel, and Power Point.