Account Manager
September 17
Description
• The Account Manager will be responsible for Drive profitable net growth via Retention and Growth of existing customers. • Uncover and understand customer goals and challenges and establish appropriate Omnitracs products as the best solution available. • Able to influence customers buying behavior by conducting impactful discovery calls and reviews, deliver product demos that meet customer’s expectations and addresses the customer’s pains/ gains. • Utilizing SalesForce.com to manage tight, organized sales processes with quality operational performance. • In person and virtual meetings to assigned accounts in accordance with Account Management plan to conduct business reviews, educate customers on product functionality, and generate upsell and cross-sell opportunities. • Setup and conduct demo presentations. • Negotiate software pricing and creating customer quotes. • Work collaboratively with legal, finance, and operations to streamline changes to customer accounts (renewals, migrations, upgrades, etc.). • Escalate issues in accordance with company policy. • Present value prop of Omnitracs in accordance with standard procedures. • Respond to all emails and voicemails in a professional, timely manner. • Setup and host demo presentations, negotiate, and close add-on sales opportunities. • Meeting and surpassing quantitative and qualitative goals, perform Quarterly Business Reviews (QBR), and other vital sales process activities. • Manage time effectively, meet personal goals and work effectively with other members of the sales team. • Align with Sales leadership to develop messaging, standardized presentations, and sales processes for business success.
Requirements
• Bachelor's degree in Business Administration, Marketing or Communication preferred or equivalent combination of work experience and education. • 4+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience. • Sales experience with high tech company strongly preferred. • Requires 70% travel. • Demonstrated ability to forecast and execute strategic sales plans resulting in exponential sales growth. • Strong presence and experience in cultivating current account base. • Demonstrated ability to present software and solutions over the phone strongly preferred. • Proficient with corporate productivity and web presentation tools. • Experience working with Salesforce.com or similar CRM. • Excellent verbal and written communications skills. • Strong listening and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Self-driven, results-orientated with a positive outlook and a focus on quality. • Knowledge of Microsoft Office; Outlook, Excel, and Power Point.
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