Operations Assistant

Yesterday

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Information Technology Outsourcing (ITO) • Non Voice Outsourcing/Back End Office • Voice Outsourcing - Customer Service • Project Outsourcing • Offshore Staff Leasing

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🎯 Recruitment

Description

• The Operations Assistant plays a key role in supporting the seamless execution of On-Board Courier (OBC), Ground Expedite, and Travel Agent solutions. • This role involves creating and managing budgets, monitoring shipments, handling customer interactions, and booking travel arrangements. • The ideal candidate will possess strong organizational and communication skills, ensuring efficient operations and excellent customer service.

Requirements

• Proven experience in logistics, travel coordination, or a similar operational role. • Proficiency in using a global distribution system (GDS) for flight reservations. • Excellent problem-solving skills and the ability to manage unexpected issues effectively. • Strong customer service skills with experience in handling inquiries through multiple communication channels. • Ability to manage budgets and create detailed proposals. • Exceptional organizational skills and attention to detail. • Strong written and verbal communication skills. • Flexibility to adapt to dynamic operational requirements.