Dealer Relations Manager

4 days ago

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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S&P Global

WebsiteLinkedInAll Job Openings

Analytics • Credit ratings • Finance • Energy & commodities information • Intelligence

10,000+ employees

Founded 1860

💸 Finance

🏢 Enterprise

🤖 Artificial Intelligence

Description

• As a Dealer Relations Manager, you must possess superior communication skills that enable you to build high-level relationships throughout the entire dealership. • You consistently demonstrate a clear comprehensive understanding of our dealer partners' goals, pain points, markets, and their competitors, as well as automotive business trends. • You are highly organized, task and detail-oriented, articulate, flexible, self-motivated, and capable of working well under pressure. • You are driven to provide the highest level of unwavering customer service through coaching, training, and consultation. • Your professional experience has instilled a sense of urgency without compromising the strategic approach to achieve success for our dealer partners. • Responsible for the retention of 20+ accounts. • Execute launch planning, manage product implementation and deliver ongoing training to meet dealer needs. • Serve as first point of contact for handling dealership issues and following up on escalated situations. • Bring best practice knowledge of the product into the client organization.

Requirements

• Bachelors’ degree in Business, Management, Marketing or a related field • 3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment • Significant experience working with CRM tools and are at ease with technology • Think quickly on your feet and handle ambiguity • Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work • Know how to establish rapport and develop meaningful relationships with your clients • Negotiate effectively, finding the win-win solution to problems • Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way • Ability to perform as part of a larger team and work independently to schedule and prioritize your work • Regularly assess your own performance and adapt your work to achieve better results • Must believe in what you do and feel a vested interest the company’s success • This role requires 80%-100% travel within the region and nationally as needed

Benefits

• Health care coverage designed for the mind and body. • Generous time off helps keep you energized for your time on. • Access a wealth of resources to grow your career and learn valuable new skills. • Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. • It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. • From retail discounts to referral incentive awards—small perks can make a big difference.