Director of Sales - Critical Infrastructure Solutions

5 days ago

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Spok

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Spok is a company specializing in clinical communication solutions for healthcare providers. It offers a secure platform designed to automate clinical workflows, including patient alerts, clinician consults, code calls, and test results. Spok helps healthcare institutions improve communication efficiency and quality by providing secure HIPAA-compliant messaging, real-time on-call scheduling, and a centralized enterprise directory. With services like Spok Care Connect and Spok Mobile, the company aims to enhance patient outcomes by eliminating communication gaps in healthcare systems. Trusted by over 2,200 hospitals, Spok is committed to transforming how healthcare communicates by providing reliable and efficient communication solutions that have been refined over more than 30 years of operation.

Care Coordination • Secure Messaging • Alarm Management • Paging • Encrypted Paging

501 - 1000 employees

Founded 1986

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

📋 Description

• The Director of Sales, Critical Infrastructure Solutions will represent, present, demonstrate, negotiate and sell Spok’s Critical Infrastructure solutions to new customers, prospects, consultants, and business partners. • The role is focused on new business and enterprise deals in the Non-Healthcare Critical Infrastructure vertical. • Reporting to and working with the Executive Vice President, Sales, this position will reach out to business targets for the sole purpose of introducing the complete portfolio of Spok Critical Infrastructure products. • Maintain accuracy of the sales pipeline, contacts, and activities in Salesforce and other reporting tools. • Maintain complete knowledge of each account's current and long-term purchase plans and objectives, keeping management informed of all changes in plans, objectives, and key buying influences. • Develop and maintain consultative sales relationships with all key buying influences in each account, at the executive and senior management levels, and other levels within the customer's organization. • Demonstrate the entire company solution, services, and hardware portfolio related to Critical Infrastructure. • Attend company tradeshows and conferences regionally and nationally. • Respond to and lead RFP/RFI’s and price systems and configurations. • Educate and coach business partners, and assist in their prospecting, qualification, proposals, presentations, and closing opportunities. • Exceed Annual Booking Targets. • Increase revenue and market share within territory. • Direct sales activities include prospecting, deal qualification, deal velocity, contract negotiations and closing business within net new logos for Spok. • Establish a relationship with consultants to help influence opportunities. • Develop and maintain a relationship with key internal resources to ensure successful collaboration to meet customer needs. • Develop a selling relationship with the Channel Partners through Spok’s Channel Team. • Develop and collaborate on a sales playbook detailing buying processes and key contacts for the facilities space.

🎯 Requirements

• 5+ years of direct sales experience. • Demonstrated proficiency in managing complex sales cycles typically defined as six months or longer with multiple stakeholders, decision-makers, and influencers. • Proven history of large, multi-product enterprise sales greater than $200,000. • Current active contacts with industry executives within the territory. • Proficient in use of internal systems for accuracy in forecasting (CRM, Salesforce, Quoting tools, etc.). • Demonstrated understanding of clinical workflow in healthcare organizations. • Demonstrated understanding of healthcare procurement procedures and sales cycles. • Exceptional written and verbal communication skills with customers at all levels. • Knowledge of PBX, CTI, & VoIP products, LAN/WAN environments, and/or messaging and paging preferred. • Knowledge of emergency notification and call center applications preferred. • High level of product knowledge of critical communications, IT, and competitive products preferred. • Must be able to travel up to 50%