Technical Implementation Consultant, Messenger

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Care Coordination • Secure Messaging • Alarm Management • Paging • Encrypted Paging

501 - 1000 employees

Founded 1986

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

Description

• The Technical Implementation Consultant is instrumental in acclimating clients to our software products. • Through partnering with internal project teams, you will deliver a first-rate customer service experience to effectively install, configure, monitor, and troubleshoot software to meet client needs. • Relationship-building is a key skill along with your technical expertise and the ability to creatively problem-solve. • A successful candidate will have considerable experience with software implementations. • This person will be eager to learn new things and able to pick them up quickly.

Requirements

• Bachelor degree • 3+ years previous experience required with Clinical enterprise software applications • Experience with Microsoft SQL, Microsoft Windows • Understanding of system implementation and installation processes. • Experience with Wireless Communication device • Experience with Clinical Messaging application, (Nurse call, EMR, informatics, Patient Monitoring) • Experience with Clinical Messaging workflows • Experience with Windows OS Troubleshooting (Permissions/Policies) • Working Knowledge of Network ACLs, Firewalls, and managed switches • Working Knowledge of Networked Hardware devices configure and setup • Must be analytical and creative • Understanding of Troubleshooting • Experience with Microsoft Office (Word, Excel, Visio. Etc.)