Payer Strategic Account Manager

November 2

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000

Description

• Our mission: to eliminate every barrier to mental health. • Looking for a Payer Strategic Account Manager to manage health plan customers. • Serve as relationship owner, product expert, and mental health advocate for clients. • Develop and maintain positive working relationships as a trusted advisor. • Monitor performance metrics to ensure fulfillment of contractual commitments. • Deliver key customer feedback and drive process improvements cross-functionally.

Requirements

• Bachelor’s degree or higher preferred. • Deep passion to transform the U.S. healthcare system, especially mental health. • 10+ years of experience in account management/sales/customer success/healthcare management. • Experience managing health plan relationships is highly preferred. • Outstanding communication skills with a thoughtful and collaborative approach. • High integrity, organizational skills, and attention to detail. • Ability to thrive in a fast-paced and high-pressure environment. • Desire to question, probe, and/or challenge partners to meet their needs. • Proven track record of portfolio retention and growth. • Ability to reconcile data from multiple sources to drive value. • Willing and able to travel as necessary (approx. 15-20%).

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • Individual One Medical account valued at $199/year per user. • Employer sponsored 401(k) match of up to 2%. • Yearly allotment of no cost visits to Spring Health network of therapists. • Generous paid time off, 10 sick days, 12 paid holidays, and a 1 month sabbatical. • Parental leave up to 18 weeks, depending on eligibility. • Access to fertility care support and $4,000 reimbursement for related expenses. • Access to Wellhub for wellbeing coaching and budget management. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support favorite causes.