Spring Financial
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Credit • Personal Finance • Financial Freedom
Retention Specialist - Customer Care
February 12
🇵🇭 Philippines – Remote
💵 ₱30k - ₱33.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Spring Financial
Spring Financial is a financial services company in Canada offering a range of loan products including personal loans, mortgages, and credit-building solutions. They provide same-day personal loans up to $35,000 and offer products like the Evergreen Loan for responsible borrowing and The Foundation for credit building. Spring Financial operates primarily online, allowing customers to apply for loans in minutes without visiting a branch. With interest rates starting at 9. 99%, they ensure a hassle-free borrowing experience with flexible repayment options. Over 250,000 Canadians have received financing from Spring Financial, making it a trusted choice for financial needs.
Credit • Personal Finance • Financial Freedom
📋 Description
•Handle inbound and outbound calls, live chats, emails, and text messages from current Spring Financial borrowers. •Conduct negotiations for the collection of outstanding accounts with a focus on professionalism and empathy. •Help customers understand their financial circumstances, credit files, and income, and how these relate to their borrowing options. •Build rapport with customers, ask questions, carry on conversations, and be curious to learn more about their needs. •Collaborate with client care team members and the sales team on individual files to find the best solutions for customers.
🎯 Requirements
•2+ years of experience in collections or retention, preferably in a contact center (BPO) environment. •Demonstrated ability to resolve issues while maintaining a high standard of customer satisfaction. •Background in sales, business development, or customer engagement is an asset. •Comfortable using multiple applications and monitors simultaneously to manage account workflows efficiently. •Strong active listening skills, with the ability to convey information clearly and handle challenging customer interactions effectively. •Confident and professional demeanor when addressing sensitive topics. •A solution-focused mindset with the ability to think critically and make accurate decisions. •Open to feedback, with a commitment to continuous improvement and growth.
🏖️ Benefits
•PTO •Internet Grant (Worth 2,000 pesos) •Performance Bonus
Apply NowSimilar Jobs
February 4
Provide support to families with autism challenges. Join a mission-driven team at Autism Parenting Magazine.
January 31
Join Speechify to enhance customer support for a leading text-to-speech app while promoting organizational excellence.
January 23
Join a team addressing customer inquiries and providing support in the roofing sector. Exciting opportunity to build strong customer relationships and support their needs.
January 20
Join our team as a developer with expertise in GoHighLevel. Focus on CRM, chatbots, and workflow templates.
🇵🇭 Philippines – Remote
💵 ₱41k - ₱45k / year
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
January 11
Join Stealth Monitoring as a Customer Support Specialist. Manage customer queries and assist with CCTV monitoring.
🇵🇭 Philippines – Remote
💰 Debt Financing on 2019-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.