Renewals Account Manager

November 7

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Logo of Sprinklr

Sprinklr

Social Media Management ā€¢ Customer Experience Management ā€¢ Enterprise Cloud Computing

Description

ā€¢ Collaborate with Sales & Customer Success ā€¢ Accountable for the renewal process ā€¢ Negotiate contract renewals ā€¢ Develop negotiation strategies ā€¢ Identify customer needs ā€¢ Maintain understanding of licensing models ā€¢ Monitor customer health metrics ā€¢ Engage customers around renewal readiness ā€¢ Create and present renewal proposals ā€¢ Work with Legal and Sales Operations

Requirements

ā€¢ Ability to perform under pressure ā€¢ Team player mindset ā€¢ Excellent customer management skills ā€¢ Creative problem-solving skills ā€¢ Strong work ethic ā€¢ Proactive approach with attention to detail ā€¢ Excellent written and verbal communication skills ā€¢ Growth mindset

Benefits

ā€¢ Comprehensive health plans ā€¢ Leading well-being programs ā€¢ Financial protection for your family

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