Customer Success Manager - North America
October 10
Description
• Ownership of driving engagement and value for a portfolio of enterprise customers • Manage, support and develop a portfolio of enterprise customers (B2B) • Connect with stakeholders to understand user value and engagement • Identify patterns and synergies between different end-user use cases • Share customer learnings and insights with the Stravito team • Collaborate with Product, Tech & Design teams
Requirements
• Previous experience as Customer Success Manager (B2B) • Strong ‘customer mindset’ • Business-orientation to grow customer relationships • Ability to thrive in start-up and remote-first environments • Strong interpersonal and communication skills • Fluency in English, both spoken and written
Benefits
• Fully remote work environment • Company events a couple of times each year • Fun, collaborative environment • Opportunities to cultivate your own processes • Competitive compensation package • Possibility of working with cutting-edge technology
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