New Homes Sales Operations Specialist

4 days ago

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Sunrun

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Solar energy • Solar service • Clean energy • clean energy • renewable energy

10,000+

Description

• Manage new bid requests and generate proposals • Set proper expectations so that projects are successful and profitable • Balances adequately the interest of the company and the customer • Escalates all commercial or contractual concerns promptly and formally • Seeks prompt resolution • Able to articulate his opinions effectively and present succinctly at all levels of the organization • Relentless in his pursuit of success and problem resolution • Identify Scope of Work (SOW) for new projects and document the process for Field and Project Operations teams • Review architectural plans for each new project and route engineering requests through the design team • Prioritize new requests based on project timing and urgency • Track outstanding design requests, monitor execution and review deliverables for quality check and feedback • Initiate permitting research for new building departments that have not been vetted • Identify special or unique processes and communicate downstream to Field and Project Operations teams • Determine whether or not Master Plans or Individual solar packages are required per jurisdiction • Work with Architect and Builder to submit solar master plans, or if Sunrun is responsible for submittal, then handoff to Field Operations for submittal • Track the status through to approval/issuance • Track material and products specified in proposals and manage data entry/tracking for metrics reporting to Exec’s • Drive projects forward and ensure timely delivery back to the builders • Update the forecast and pipeline management file with new opportunities and upcoming work • Flag teams downstream and provide management with visibility on outstanding proposals • Update the Sales Operations trackers for Integrated, EPC and Direct new projects • Create CAO in Salesforce • Manage contract execution • Work with Sunrun Sales, the builder and Sunrun legal teams to align on terms and process the document through the Sunrun contract portal • Identify builder insurance requirements and ensure initial coverage in new partnerships • Monitor Sales Operations pipeline and track all outstanding proposals • Identify and immediately tackle issues preventing proper and timely execution • Establish yourself as an asset to the sales team and enable them to sell more and grow their pipeline • Willing to travel 1 or 2 days at a time to meet with Builders, Architects or support Sales team with client meetings • Communicate proactively, follow-up, follow-through and build lasting, trusting relationships with your accounts • Be the main point of contact for Sunrun Sales and Builders front-end teams

Requirements

• Bachelor’s degree preferred • Minimum of 5 years of previous project coordination or project management experience • Solar and/or production building experience preferred • Demonstrated customer service skills • Strong verbal and written communication skills • Excellent organizational and time management skills • Detail-oriented and enjoys working in a fast-paced environment • Strong computer skills including proficiency in MS Word, Excel, Outlook, Salesforce and internet use • Strong work ethic • Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization • Ability to remain in a seated position for more than 50 percent of the workday • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment • Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds • Ability to perform normal office duties • Ability to operate office equipment including computers and determine accuracy of work • Ability to interact and participate in meetings • Ability to travel ~10% of your working time and stay out of town as needed

Benefits

• Medical/Dental/Vision Insurance • Life Insurance • Disability Insurance • 401k Plan + Company Match • Stock Purchase Plan • Paid Vacations/Holidays • Paid Baby Bonding Leave • Employee Discounts • PowerU - 100% Funded Education Programs • Employee Donation Matching • Volunteer Hour Rewards