Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
August 23
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
• Respond promptly to customer inquiries via phone, chat and/or email • Assist customers with general inquiries related to customer service, sales, or basic troubleshooting needs • Maintain customer accounts by recording account information and documenting interactions • Exhibit a positive, empathetic and professional attitude towards customer at all times • Maintain knowledge on products and services offered to customers to become an expert and identify potential solutions to offer to customers • Provide feedback on the efficiency of processes • Performs other duties as assigned
• At least 1 year of customer service experience in a Call center or BPO industry • Good communication skills, verbally and written • Preferably with billing experience • Customer orientation and ability to adapt/respond to different types of customers • Ability to multitask, prioritize and manage time effectively • Proficient in PC operation and navigation
Apply NowAugust 20
2 - 10
Assist brokerage team with marketing tasks and campaign execution.
August 20
1001 - 5000
Help customers troubleshoot issues using SimpleTexting's SMS marketing platform.
August 16
51 - 200
Provide frontline customer support for app functionality and issue resolution.
August 8
1001 - 5000
Provide technical customer support and CX services for global tech companies.
August 1
5001 - 10000
Provide exceptional customer service to English and Mandarin-speaking customers.