Customer Service Representative

Yesterday

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SupportNinja

WebsiteLinkedInAll Job Openings

outsourcing • customer support • customer experience • back-office support • lead generation

1001 - 5000

💰 Private Equity Round on 2021-02

Description

• We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. • SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. • SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. • As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy. • The Customer Service Representative is responsible for handling incoming customer inquiries via phone, email, or chat and resolving customer issues in a timely and professional manner.

Requirements

• Must have a high school diploma or GED • Must be 18 years of age or older • Minimum of 1 year of experience in customer service • Good communication skills, verbally and written • Customer orientation and ability to adapt/respond to different types of customers • Ability to multitask, prioritize and manage time effectively • Proficient in PC operation and navigation

Benefits

• Competitive compensation • Medical, dental and vision insurance • Paid time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Employee Referral Program