Pre-Sales Consultant

April 7

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Support Revolution

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Support Revolution is a company that specializes in providing third-party support services for Oracle and SAP products. They offer cost-effective maintenance and support solutions aimed at reducing support costs significantly—potentially by up to 90%—while ensuring personalized service and operational continuity for businesses relying on legacy software systems such as PeopleSoft, Exadata, and SAP. Their services include proactive support, data migration, and managed services, empowering clients to optimize their IT expenditures and enhance productivity.

third-party Oracle software support and maintenance • third-party SAP software support and maintenance • oracle it support • sap it support • third party software support

51 - 200 employees

Founded 2012

🏢 Enterprise

☁️ SaaS

💳 Fintech

📋 Description

• At Support Revolution, we’re shaking up the IT support industry, helping businesses break free from the status quo with smarter, more cost-effective solutions. • As a Pre-Sales Consultant, you’ll be the driving force behind our mission - guiding prospects, delivering compelling demos, and proving why we’re the best in the game. • Working closely with the global commercial team to provide technical support through the sales process • Use a consultative commercial approach to understand client needs, address objections, and showcase our support services • Deliver engaging technical presentations that highlight the value of Support Revolution • Analyse customer support histories to identify pain points and tailor solutions • Manage technical pre-sales activities, collaborating with our subject matter experts across the Oracle, SAP, and Security practices • Support the Sales team by handling complex customer queries and ensuring seamless communication between teams • Maintain technical data in the CRM and contribute to commercial tenders and marketing efforts • Oversee the technical transition from sales to onboarding, ensuring a smooth customer experience • Vet products for support, identify risks for contract negotiations, and suggest process improvements • Continuously developing your knowledge of the Oracle and SAP third-party support industry, reviewing vendor and competitor services and products and industry changes for comparable and improvements.

🎯 Requirements

• Experience in pre-sales, technical consulting, or solution engineering, preferably with Oracle or SAP ERP and Database solutions • Excellent presentation and communication skills, with the ability to explain complex solutions to both technical and non-technical audiences • A problem-solver who can analyse customer pain points and align solutions to their needs • Ability to collaborate across teams, from sales and marketing to technical experts • Strong knowledge of Oracle, ideally with working knowledge of SAP, PeopleSoft, or VMware as a minimum • Highly organised with experience managing CRM data and sales collateral • A proactive mindset, always looking for ways to improve processes and drive efficiency.

🏖️ Benefits

• Competitive Salary: We value your hard work with a competitive salary based on your experience • Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us • Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days • Birthday Leave: Celebrate YOU by taking your birthday off • Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication • Company Pension Scheme: Secure your future with our Company pension scheme • Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits • Hybrid Working Model: Choose the flexibility of remote work or office days, even working from our overseas locations! • Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell • Personal Development: We invest in you with tailored training and career growth • Employee Referral Scheme: Get rewarded for bringing great talent to our team • Company Beer Fridge: Wrap up your day with a cold one at 4 p.m. (Or grab a soft drink or fresh fruit if you're feeling virtuous - your call!).