Directory Manager

2 days ago

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Description

• Lead a team of 6-8 remote employees • Recruit providers to be listed in the Her PLAN Directory • Maintain a clean, up to date directory • Collaborate on work related to Provider Listings • Analyze and make improvements to processes • Master use of CRM software and internal database software • Train staff on tools and databases • Work closely with compliance team to ensure directory entries meet criteria • Focus on data integrity through Data Management processes • Clearly communicate progress, challenges, and successes • Demonstrate Her PLAN/SBA culture in all interactions

Requirements

• High level of professionalism and confidentiality • Strong written and verbal communication skills • Proven ability to utilize spreadsheets and understanding of time studies and step processes • Experience in HubSpot, Salesforce or similar applications preferred but will train • Solid sales, data analyst, customer service or similar background • Strong knowledge of technology platforms including Microsoft Office products • Experience supervising teams and providing programmatic oversight

Benefits

• Health, dental, and vision insurance • 401K plan with employer match • Life insurance policy • Short-term and long-term disability coverage • Free onsite parking • Paid holidays • Paid time off