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• Serve as the primary point of contact for assigned OEM clients, ensuring open communication and a strong working relationship. • Advance engagement with the OEM engineering team for front-end product development. • Identify client needs, provide solutions, and ensure the alignment of internal resources to support those needs. • Understanding customer pain points, industry trends, Sybridge technologies to offer “Solution Selling”. • Collaborate with internal teams to identify opportunities to expand the business with OEM clients. • Develop strategies to grow the business within OEM accounts, focusing on upselling and cross-selling opportunities. • Monitor market trends and competitor activity to identify potential risks and opportunities for growth. • Lead contract negotiations with OEM partners, ensuring agreements align with company objectives. • Manage renewals, amendments, and extensions of existing contracts. • Ensure compliance with all terms and conditions in client agreements. • Act as a liaison between OEM clients and internal teams (sales, product development, technical support, etc.). • Address any issues or concerns from OEM clients, ensuring timely resolution and follow-up. • Regularly gather feedback from OEM clients to continuously improve service offerings and relationships. • Develop and execute strategic plans to strengthen and grow the company’s relationship with OEM partners. • Set measurable goals for revenue growth, market share, and customer satisfaction. • Provide regular updates to leadership on the status of OEM relationships and related business performance. • Work with product development, engineering, and technical support teams to ensure the delivery of high-quality products and services to OEM clients. • Collaborate with marketing to create targeted materials and presentations for OEM partners. • Facilitate the transfer of knowledge and information between internal teams and OEM clients to ensure alignment and understanding.
• Bachelor’s degree in Business Administration, Engineering, Marketing, or a related field. • Comfortable articulating to C-Suite personnel at the customer. • Strong understanding of injection mold, tooling, plastic processing, and assembly operations. • 10+ years of experience in sales, business development, or account management, preferably with OEM or manufacturing clients. • Strong understanding of the OEM/Tier 1 business model and supply chain processes. • Excellent communication, negotiation, and presentation skills. • Ability to analyze market trends and identify growth opportunities. • Familiarity with the company’s product offerings and how they fit into OEM operations.
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