Senior Account Manager

December 9, 2024

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Social Driver

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Social Driver is a company dedicated to transforming complexity into clarity through people-centered digital strategies. They specialize in digital and social media marketing, audience research, digital advocacy, and diverse advertising approaches, including social media and B2B & B2C strategies. Additionally, Social Driver offers services in website design, development, and management, as well as content strategy, SEO, SEM, and communications strategy. Their work often involves advocacy, corporate communications, social responsibility, and multimedia content creation, including videos and animation. Social Driver collaborates with associations, nonprofits, and corporations to enhance communication and engagement, creating impactful digital experiences.

Social Media Strategy • Content Development • Search Engine Optimization • Search Engine Marketing • Google Ads

51 - 200 employees

☁️ SaaS

📋 Description

• Build relationships on trust to help clients set and achieve their goals by understanding their unique business. • Maintain highest levels of satisfaction by answering questions and resolving concerns. • Look beyond projects to outcomes and identify where additional services could benefit clients. • Share knowledge with teams to improve client service and lead proposals and pitches for new clients. • Serve as an integral part of client relationships and business development for various client accounts.

🎯 Requirements

• 3 to 5 years of experience in account management, at a digital agency preferred. • Proven ability to act as trusted partner and consultant to Director and C-Level executives. • Knowledge of digital marketing strategies across social media, websites, and SEO. • Knowledge of campaign strategy, digital advertising, and SEO best practices. • Knowledge of popular website tools and CMSs, including WordPress and Webflow. • Strong communications and customer service skills with the ability to interact with technical people, business stakeholders, clients, etc. • An ability to look beyond face-value conversations; read between the lines and listen for what isn’t being said. • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. • Teamwork and agility required. • Ability to work effectively in a fast-paced environment while maintaining a sense of perspective. • Demonstrated business planning abilities (account growth plans, financial targets, revenue projections, etc.)

🏖️ Benefits

• Flexible PTO • 401k • Continuing education • Phone reimbursement • Medical, dental, and vision • Short-term/long-term disability • Bike-share membership • Flexible work schedules including “Fast Lane” and “No Meeting Fridays” • Great colleagues