Senior Account Manager

Yesterday

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Social Driver

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Social Media Strategy • Content Development • Search Engine Optimization • Search Engine Marketing • Google Ads

51 - 200

Description

• Do you love working with others to find creative solutions to marketing needs and technical problems? • Do you love asking challenging questions and working on a variety of projects? • Do you have a passion for digital and social media strategy? • You will help ensure the ongoing satisfaction and success of Social Driver’s clients • You will serve as an integral part of client relationships and business development for a number of different client accounts • Build relationships on trust so that you can help clients set their goals and shape solutions that achieve them • Maintain the highest levels of satisfaction by answering questions, teaching about our solutions, and helping clients and internal teams to resolve any concerns • Look beyond the project to an outcome by knowing all that's happening for each client, spotting where interventions or changes might be needed • Share what you know with the delivery, support, and creative teams so that Social Driver can improve to better serve our clients

Requirements

• 3 to 5 years of experience in account management, at a digital agency preferred • Proven ability to act as trusted partner and consultant to Director and C-Level executives • Knowledge of digital marketing strategies across social media, websites, and SEO • Knowledge of campaign strategy, digital advertising, and SEO best practices • Knowledge of popular website tools and CMSs, including WordPress and Webflow • Strong communications and customer service skills with the ability to interact with technical people, business stakeholders, clients, etc. • An ability to look beyond face-value conversations; read between the lines and listen for what isn’t being said • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you • Teamwork and agility required • Ability to work effectively in a fast-paced environment while maintaining a sense of perspective • Demonstrated business planning abilities (account growth plans, financial targets, revenue projections, etc.) • Interactive marketing and experience leading WordPress projects is necessary

Benefits

• flexible PTO • 401k • continuing education • phone reimbursement • medical dental and vision • short-term/long-term disability • bike-share membership • flexible work schedules including "Fast Lane" and "No Meeting Fridays" • great colleagues