Social Driver
Social Media Strategy • Content Development • Search Engine Optimization • Search Engine Marketing • Google Ads
51 - 200 employees
☁️ SaaS
Senior Account Manager
3 days ago
Social Driver
Social Media Strategy • Content Development • Search Engine Optimization • Search Engine Marketing • Google Ads
51 - 200 employees
☁️ SaaS
Description
• Build relationships on trust to help clients set and achieve their goals by understanding their unique business. • Maintain highest levels of satisfaction by answering questions and resolving concerns. • Look beyond projects to outcomes and identify where additional services could benefit clients. • Share knowledge with teams to improve client service and lead proposals and pitches for new clients. • Serve as an integral part of client relationships and business development for various client accounts.
Requirements
• 3 to 5 years of experience in account management, at a digital agency preferred. • Proven ability to act as trusted partner and consultant to Director and C-Level executives. • Knowledge of digital marketing strategies across social media, websites, and SEO. • Knowledge of campaign strategy, digital advertising, and SEO best practices. • Knowledge of popular website tools and CMSs, including WordPress and Webflow. • Strong communications and customer service skills with the ability to interact with technical people, business stakeholders, clients, etc. • An ability to look beyond face-value conversations; read between the lines and listen for what isn’t being said. • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. • Teamwork and agility required. • Ability to work effectively in a fast-paced environment while maintaining a sense of perspective. • Demonstrated business planning abilities (account growth plans, financial targets, revenue projections, etc.)
Benefits
• Flexible PTO • 401k • Continuing education • Phone reimbursement • Medical, dental, and vision • Short-term/long-term disability • Bike-share membership • Flexible work schedules including “Fast Lane” and “No Meeting Fridays” • Great colleagues
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