Enterprise Account Executive

February 16

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Talkdesk

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Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.

Computer Software • Technology • Customer Experience • Innovation • Enterprise

1001 - 5000 employees

📋 Description

• At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. • We champion an inclusive and diverse culture representative of the communities in which we live and serve. • And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. • Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences. • We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. • With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth. • At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. • These principles drive us to make the impossible possible. • Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others. • Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures. • Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward. • Talkdesker: YOU!

🎯 Requirements

• Travel required: 50%+ • 5+ years of new business, direct sales experience, carrying a quota • Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects • Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully • Demonstrated track record of successfully planning, developing, and implementing of new business opportunities • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers • Excellent communication and presentation skills • Extensive negotiation and contract development experience • Comfortable operating in a fast-paced, dynamic startup environment • Bachelor’s Degree preferred