Product Analyst II

November 21

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Tealium

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tag management • unified marketing • tag management system • digital marketing • big data

501 - 1000 employees

☁️ SaaS

🏢 Enterprise

Description

• Join Tealium’s Product Operations team and lead the charge in shaping a data-driven culture across the company! • We're on a mission to understand what drives our customers and which product improvements will make the biggest impact. • You’ll be the go-to person connecting the dots between data and product strategy, ensuring our team has the insights to tackle key levers that move the business forward. • With data spread across multiple sources, we’re looking for a data expert to dive in, uncover hidden gems, and turn insights into action. • Collaborate with cross-functional stakeholders to develop a robust measurement strategy that connects product performance to business success, identifying opportunities to improve the customer experience. • Develop and maintain impactful SaaS metrics and dashboards for Product teams, ensuring that key metrics align product performance with business success. • Own and maintain data models, dashboards, and other data artifacts, ensuring they remain accurate and up-to-date. • Design and analyze experiments to evaluate the impact of new product features, guiding decision-making based on data insights.

Requirements

• 5+ years of experience using analytics to drive key business decisions, such as business/product/marketing analytics, business intelligence, or strategy consulting. • Experience applying advanced statistical techniques like regression analysis, cluster analysis, or machine learning to uncover insights and inform data-driven decisions. • Experience partnering with Product Managers to uncover actionable insights. • Experience with data querying languages (e.g., SQL), scripting languages (e.g., Python), and/or statistical/mathematical software (e.g., R). • Advanced experience with SQL-based databases and general knowledge of database design. • Experience utilizing BI tools (Tableau, Looker, etc) to create and maintain dashboards and data visualizations. • Strong understanding of data governance practices, data validation, and tagging frameworks to ensure data accuracy and reliability. • Familiarity with Pendo Insights & Guidance for user behavior insights and event tracking. • Familiarity with SaaS-specific KPIs (e.g., churn rate, LTV, ARR) and tools like Salesforce for customer and financial data integration. • Have a bias for using the right tools to get the job done with efficiency. • Demonstrated ability to present complex analytical findings in a clear and compelling manner, adjusting the communication to suit the technical and business understanding of diverse audiences. • Possess the self-confidence to thrive in a dynamic, diverse and growing organization. • Ability to work effectively with teams, and individually. • Show initiative, self-directed action to accomplish objectives. • Previous experience in a high-growth company desired. • Bonus points for familiarity with ETL and experience working with data warehouses (e.g., Snowflake, BigQuery) and ETL tools (e.g., dbt, Fivetran) to structure and integrate data.

Benefits

• Employees are eligible to receive an annual bonus and stock options. • Employees and their families are eligible for medical, dental, vision, life, and disability insurance. • Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching. • Employees are eligible for flexible paid time-off and extended paid parental leave. • We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees. • We offer 15 hours of paid work time for volunteer activities and programs. • Our sick leave accrual is the following for our employees: Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. • Unused sick leave carries over into the next year. • Employees cannot exceed 80 hours in a given year. • Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. • Cannot exceed 180 hours in the calendar year. • Non-Exempt: accrue 1 hour every 30 hours worked. • Unused carries over to the next year. • Not to exceed 108 hours in a calendar year.