US Customer Director

December 12, 2024

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TechBiz Global

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TechBiz Global is a leading recruitment and software development company that specializes in connecting businesses with top-tier talent across 28+ countries. They serve clients from startups to major enterprises, providing expertise in hiring key roles in industries such as FinTech. In addition to talent acquisition, TechBiz Global offers comprehensive software development services to turn clients' visions into reality, powering digital transformations with expert engineers. The company also provides strategic CTO consulting services and flexible outstaffing and outsourcing solutions, helping businesses manage growth and optimize technology processes. Recognized as a top IT recruitment and consulting firm, TechBiz Global is dedicated to delivering personalized and innovative solutions to its clients, ensuring they have the tools necessary for success.

Recruitment • IT Recruitment • Software Development • Building Teams • Customized Consulting

51 - 200 employees

🎯 Recruitment

📋 Description

• The Territory Customer Director is responsible for driving customer acquisition and managing existing customer relationships within a designated territory. • This role focuses on achieving growth targets, enhancing customer satisfaction, and ensuring the successful implementation of upsell strategies. • The ideal candidate will have extensive experience in the cloud industry, particularly with AWS or Azure MSP, and a proven track record in customer relationship management and Sales.

🎯 Requirements

• A proven record in sales and reaching targets in the cloud MSP industry including sales management experience. • Experience with AWS, AZURE clouds – Mandatory! • Ability to adapt to the fast-changing nature of the Startup market, and can pivot and learn quickly • Excellent sales and negotiation skills with a good business sense • The ability to motivate and lead a team • Excellent communication (verbal/written) and ‘people skills’ • Critical thinker and problem solver • Essential Qualifications: MSP Experience : Proven experience working in a Managed Service Provider (MSP) environment within the cloud industry is crucial. Candidates must have a strong understanding of cloud operations, service delivery, and client engagement in this context. • Vendor Relationships : The ideal candidate will possess established relationships with key cloud vendors, specifically AWS and Microsoft Azure. Demonstrated ability to leverage these relationships to drive business growth and enhance customer satisfaction is essential.