Lifestyle Manager - Arabic Speaking

5 days ago

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Ten Lifestyle Group

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Ten Lifestyle Group is a global lifestyle and travel service company that provides concierge services to high net worth individuals and corporate clients. Founded in 1998, Ten offers personalized assistance by connecting members with the best hotels, restaurants, shows, and events around the world. The company works with major financial institutions, premium brands, and corporates to enhance customer engagement and retention through exclusive services. Ten's expertise in travel and lifestyle management supports digital transformation initiatives and boosts metrics like Net Promoter Score for its clients. As a publicly-listed company on the London Stock Exchange, Ten also offers private membership services and manages over 50 corporate loyalty programs worldwide.

Lifestyle concierge • Lifestyle Management • Corporate Membership • Private Membership • Travel

1001 - 5000 employees

Founded 1998

🤝 B2B

🏢 Enterprise

📋 Description

• We are looking for a professional, motivated and committed Arabic-speaking Lifestyle Managers in the area of Luxury Lifestyle Management. • You will use your knowledge, contact and know-how to deal with interesting and often complex requests. • As a language specialist, you will be based in Mexico, and primarily be dealing in the areas of Travel, Retail, and Entertainment. • You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company. • The goal is to become the most trusted service business in the world. • Ten is a leading global lifestyle management business with a presence in over 22 offices globally and more than 1300 employees. • We deliver our service through a combination of Ten’s proprietary technology-enabled platform and the expertise of our highly trained lifestyle managers. • As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

🎯 Requirements

• Fluency in English and Arabic is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly French is highly regarded, as a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill. • Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as firsthand experience booking flights, hotels and have confident to make other travel reservations • Experience in leisure orientated sector of business, hospitality, customer service, concierge or call center • An understanding of the luxury lifestyle and affluent customers • Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all time • Exceptional attention to details • Reactive problem solving • Ability to work with tight deadlines and under pressure • Strong online research skills ‘Can-Do’ and positive attitude • Passionate about customer service and sharing local tips • Strong work ethics • Are available on a full-time basis • Only Arabic speaking candidates who are CURRENTLY based in the Mexico will be considered

🏖️ Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. • A competitive Mexican Peso salary package (depending on experience) plus a performance-based bonus structure • Flexible work arrangements including Hybrid and *Remote work possibilities (*Remote within borders of Mexico) • Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you. • Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave • Extra Rewards. Lucrative Ten Loyalty Rewards program. • Remote Working Holidays - possibilities to Travel and Work! • Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would! • Be part of our global, dynamic, and inclusive Team, with diversity at its core. • Genuine career opportunities within a dynamic and international company.