Patient Service Operations Director

December 6

Apply Now

Receive Emails with Similar Jobs

Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

⚕️ Healthcare Insurance

💰 $2G Post-IPO Debt on 2022-05

Description

• The Patient Services Center Director has oversight of the Patient Service Center and remote employees • Responsible for successful delivery of patient services in a call center and BPO environment • Lead critical programs/projects aligned to business strategy and objectives • Implement operating systems, policies, and procedures for performance management • Foster a service-oriented environment for teamwork and collaboration to meet client needs

Requirements

• Required: High school education or GED • Preferred: Bachelor’s Degree in Business or Healthcare • Preferred: 5+ years’ experience in direct employee management • Preferred: 5+ years management experience in call center experience, preferably in hospital operations, health insurance, or health related field

Benefits

• Medical, dental, vision, disability, life, and business travel insurance • Management time off (vacation & sick leave) – min of 12 days per year, accrued at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.