Key Account Manager

March 21

🏰 Missouri – Remote

Although this job is listed in Missouri, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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TerSera Therapeutics

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TerSera Therapeutics is a biopharmaceutical company committed to enhancing patient care by building innovative therapies and ensuring their delivery to those in need. The company focuses on developing patient-first solutions backed by scientific expertise and comprehensive support services, aiming for meaningful outcomes in healthcare. TerSera recently acquired MARGENZA® (margetuximab-cmkb), expanding its portfolio of unique therapeutics. Dedicated to addressing unmet medical needs, TerSera leverages its knowledge in advancing one-of-a-kind treatments, striving for significant impacts in human health.

Specialty Pharmaceuticals • Drug Device Combinations • CNS Disorders • Urology • Women's Health

51 - 200 employees

Founded 2016

🧬 Biotechnology

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

📋 Description

• The Key Account Manager (KAM) is responsible for representing TerSera products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. • The KAM is also responsible for providing account management support to accounts within a specific geography with a focus on issues specific to patient access and reimbursement, and will serve as a resource to accounts and TerSera staff on reimbursement regulations and processes, and payer policies, as appropriate. • Develops a comprehensive and territory business plan aimed at achieving and exceeding annual sales goals established by Commercial Operations Management. • Promotes Company products within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. • Addresses issues related to pull-through, and reimbursement of TerSera products. • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Company team members. • Serves as a resource to customers and TerSera staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), and HIPAA compliance as related to TerSera products. • Consistently meets or exceeds sales goals. • Communicates territory activity in an accurate and timely manner as directed by management. • Provides feedback to Commercial Operations Management, colleagues, Marketing, and other internal departments about changing environment and results. • Adheres to the Company's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. • Successfully completes all Company training classes. • Completes administrative duties in an accurate and timely fashion. • Manages efforts within assigned promotional and operational budget. • Maximizes use of approved resources to achieve territory and account level goals. • Functions as a contributing member of a high performance team. • Attends medical congresses and society meetings as needed. • Perform such other tasks and as requested by the Company from time to time.

🎯 Requirements

• Strong computer and analytical skills required • Excellent communication and relationship building skills required • Strong verbal, interpersonal and listening skills required • Demonstrated ability to independently work and manage a sales territory required • Demonstrated organizational and proactive problem solving skills required • Confidence working in an environment of complexity and ambiguity is required • Demonstrated self-starter who possesses high self-motivation and an ability to work as a team member and effectively communicate within different levels of an organization is required • Ability to manage multi-disciplinary teams and projects is preferred • Prior experience managing through complex reimbursement issues preferred • Prior people management or management development coursework preferred • Candidates must be willing to travel up to 50% of work time as needed or required • Candidates must live within assigned geography and within 1 hour drive of a commercial airport • Candidates must have a valid driver's license issued in one of the fifty states, with a record of no motor vehicle violations