Testronic
Testronic is a distinguished outsource partner with over 20 years of experience, specializing in providing quality assurance (QA) testing, localization, and player support services to game developers and publishers globally. Renowned for their elevated level of service, Testronic is committed to understanding and aligning with their partners' development processes. The company prides itself on its adaptability, experienced personnel, and a deep-rooted dedication to delivering quality services. Testronic's comprehensive offerings include Functionality QA, Localization QA, Compatibility QA, and Compliance QA, among others. The company's excellent reputation is reflected in its awards, including the 2023 TIGA Award for Best QA & Localization Provider, showcasing its significant contribution to the gaming industry.
Quality Assurance • Testing • Localization • Functionality • Certification
Player Support Specialist, English
6 days ago
Testronic
Testronic is a distinguished outsource partner with over 20 years of experience, specializing in providing quality assurance (QA) testing, localization, and player support services to game developers and publishers globally. Renowned for their elevated level of service, Testronic is committed to understanding and aligning with their partners' development processes. The company prides itself on its adaptability, experienced personnel, and a deep-rooted dedication to delivering quality services. Testronic's comprehensive offerings include Functionality QA, Localization QA, Compatibility QA, and Compliance QA, among others. The company's excellent reputation is reflected in its awards, including the 2023 TIGA Award for Best QA & Localization Provider, showcasing its significant contribution to the gaming industry.
Quality Assurance • Testing • Localization • Functionality • Certification
📋 Description
• Handling customer messages via online channels (i.e. chat, email) and providing the appropriate solutions and alternatives, following up to ensure resolution, • Identifying and assessing customer needs, to achieve satisfaction, • Building friendly relationships and trust with customer accounts through open and interactive communication.
🎯 Requirements
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