Business Analytics Director

13 hours ago

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Description

• Lead critical analytical work for Customer Experience and Operations Enablement (CX&OE). • Oversee a Business Analysis team within the CX&OE organization. • Guide the development of analytical models and business presentations. • Partner with Product, Technology, and Operations teams for strategic initiatives. • Leverage data to identify trends and actionable recommendations.

Requirements

• Bachelor’s degree in Math, Economics, Statistics, Engineering, Business or related field; MBA preferred. • 8+ years of experience with business, operations, or similar applicable experience. • 2+ years of people leadership experience required. • Preferred at least 4 years of work experience in consulting or business analysis. • Experience leveraging SQL in a business environment. • Strong analytical and finance skills required. • Strong communication and presentation skills.

Benefits

• Comprehensive health-related benefits including medical, vision, and dental. • Well-being and behavioral health programs. • 401(k) with company match. • Company paid life insurance. • Tuition reimbursement. • Minimum of 18 days of paid time off per year. • Paid holidays.

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