Product Manager

Yesterday

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Primacy

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Creative • Strategy • Digital Marketing • Analytics • Agency

51 - 200 employees

☁️ SaaS

Description

• Define product strategy and prioritize the product roadmap, informed by competitive research and market analysis, to support rapid growth. • Lead customer support, training, and UX/UI teams. • Improve client retention by evolving the product support model, documentation, and service. • Collaborate with executive leadership to align product initiatives with business goals. • Oversee product team P&L responsibility. • Develop a Client Advisory Board to gather product feedback and set roadmap priorities.

Requirements

• 5+ years of commercial-grade SaaS B2B product management experience. • A deep understanding of AWS cloud and Drupal technologies (experience with Acquia is a plus). • Proven experience in leading product teams and driving product roadmaps to retain clients and grow market share. • Expertise in customer support models, ticket and issue tracking, and technical product documentation. • A customer-centric mindset with the ability to balance technical and business needs. • Experience with Agile development and product lifecycle management. • Skilled in competitive and market analysis research.