Digital Operations Configuration Associate

3 days ago

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Description

• Interpret clinical trial protocols and implement them into the CTMS. • Compile study revenue, expenses, contract terms and payment notes within the CTMS. • Perform functional testing to confirm the accurate reporting of visit windows, revenue, and expenses. • Collaborate with other departments to facilitate budget and/or protocol amendments. • Implement changes within the CTMS due to budget and/or protocol amendments. • Perform detailed quality control checks on study builds conducted by other team members. • Maintain essential files, including control logs, amendment logs, and other documentation. • Resolve service desk tickets by researching and addressing issues or discrepancies within the CTMS. • Establish and maintain effective communication with company personnel and management. • Maintain regular contact with other departments to acquire and convey information and/or accurate CTMS activities. • Keep management informed of progress, workload, and any significant problems. • Attend and participate in meetings as required. • Assist department leads with project management and other duties as assigned. • Perform other duties not specifically listed in this job description as assigned by management.

Requirements

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years). • In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. • Strong attention to detail with the ability to perform functional testing and quality control checks. • Excellent analytical skills to compile study revenue, expenses, contract terms, and payment notes. • Effective communication skills to work collaboratively with other departments and management. • Ability to resolve technical issues and discrepancies within the CTMS efficiently. • Strong organizational skills to maintain essential files and documentation. • Outstanding problem-solving skills and the ability to keep management informed of significant issues. • A collaborative approach to attending and participating in meetings and assisting with project management tasks. • Preferred experience with understanding of clinical trial management systems (CTMS). • Preferred experience with budget and/or protocol interpretation.