Pre-Sales Solution Engineer

February 12

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The Spot

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The Spot is a company dedicated to advancing knowledge and expertise in Salesforce and Pardot marketing automation. Through guides, advanced tips, and community engagement, The Spot provides resources and tools for setting up and managing marketing campaigns efficiently on Salesforce platforms. Key aspects include the Marketing Cloud, Account Engagement (formerly Pardot), and the Employment of AI to enhance marketing strategies. The company also offers courses and consulting services to help users develop their skills and optimize their Salesforce and Pardot ecosystems.

marketing • Pardot • Marketing Automation • CRM • Salesforce

51 - 200 employees

☁️ SaaS

📚 Education

📋 Description

• Remote Position – Any Location with Great Wifi Works! • The Solutions Engineer is a technical leader who collaborates with our customers, product leaders, sales, and delivery teams to drive innovative solutions that empower our clients to engage with their audiences in new and meaningful ways. • They position our company as a thought leader, ensuring we stay agile and ahead of the curve in an ever-changing market. • By keeping a close pulse on customer needs and industry trends, the Solutions Engineer seamlessly integrates business and technology throughout the entire customer lifecycle. • They are responsible for capturing business requirements, crafting technical sales strategies, and configuring solutions that deliver measurable business value. • The Solutions Engineer shares best practices across the team and works closely with Sales, Product and Delivery leadership to support presales efforts and pipeline generation, reinforcing our technical edge and market positioning. • If you thrive in a fast-paced, dynamic environment where design, business consulting, and technology converge to create compelling, customer-centric solutions, then our Solutions Engineering Team is the place for you. • A Day-in-the-Life: • Technical Leadership & Collaboration: As a Solution Engineer, you are a key technical expert, representing Sercante, who partners with clients, internal teams, and C-level stakeholders to design and drive multi-product Salesforce solutions that address complex business challenges. • Trusted Advisor: Lead initiatives across business development, operations, and IT strategies—delivering executive-level product demonstrations while serving as a trusted advisor who propels innovation and elevates business performance. • Business Problem Solving: Leverage deep research and analytical capabilities to demystify ambiguous challenges, identify key opportunities, and recommend actionable, innovative next steps. • Innovation Management: Guide clients through their decision-making processes by clearly articulating solution options, driving consensus among key collaborators, and co-creating robust decision frameworks that yield long-term value. • Strategic "Solutioning": Collaborate with customers, Account Executives, and Professional Services to uncover needs, analyze challenges, and deliver transformational, live product demonstrations that leverage the full suite of Salesforce technologies. • Product & Architecture Expertise: Showcase a deep understanding of Salesforce products, customer technology landscapes, clearly articulating how Salesforce seamlessly integrates to meet their unique objectives. • Proposal Guru: Ownership of the final client proposal, working collaboratively with Sales, Product & Delivery leaders to design a compelling & comprehensive proposal that sets both the client and Sercante up for success.

🎯 Requirements

• Proven experience in designing solutions and supporting pre-sales initiatives across Salesforce Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud and Analytics products. • Experience scoping integrations & middle-ware technologies. • Experience in Professional Services or Client Services. • Be curious! Ask clients “why” often during the pre-sales cycle. • Possess all relevant Salesforce Certifications. • Have deep experience translating technical concepts into creative and technically workable solutions. • Enjoy working in a technical environment and want to be part of a fast growing team. • Work independently, multi-task, allocate time appropriately and prioritize effectively and help other team members do the same. • Bring strong organizational, consulting, interpersonal and communication skills, along with excellent logical reasoning and analytical skills.