Account Director

January 29

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Logo of Third and Grove

Third and Grove

Drupal β€’ Shopify Plus β€’ Web Design β€’ Web Development β€’ Acquia

Description

β€’ Accountable for outcomes of top accounts β€’ Create and execute account growth strategies β€’ Pursue new business opportunities β€’ Communicate value through quarterly business reviews β€’ Work closely with account managers and project managers β€’ Mitigate client issues promptly β€’ Act as point of escalation for clients β€’ Participate in account prioritization β€’ Report on progress to agency leadership β€’ Identify and define upsell opportunities

Requirements

β€’ Proven leader of large, sophisticated accounts for digital work β€’ Excellent collaboration, relationship-building, and communication skills β€’ Professional dinner guest β€’ Deep sense of empathy and commitment to integrity β€’ Stellar written and verbal communication skills β€’ Smart and like to get things done β€’ Not afraid to ask questions when unsure β€’ Extremely detail oriented β€’ Ability to multitask and meet deadlines across multiple accounts β€’ 8+ years of experience working at a digital agency β€’ Belief that new mistakes are good while the same mistakes are bad β€’ Open to mentorship

Benefits

β€’ 100% employer paid health, vision and dental insurance β€’ Life and short-term disability insurance β€’ Paid parental leave β€’ Family First PTO Bank β€’ 100% remote β€’ Flex Fridays β€’ Paid vacation β€’ 401(k) with up to 4% match β€’ Charitable matches and/or community service hours β€’ End of year merit-based bonuses β€’ Annual company retreat with absolutely no trust falls β€’ Company culture events such as trivia and team lunches β€’ Professional development budget

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