Account Director - B2B

December 3

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BigCommerce

WebsiteLinkedInAll Job Openings

E-Commerce Software • Shopping Cart Software • Hosted Ecommerce Solution • Internet Marketing • SaaS

1001 - 5000 employees

Founded 2009

🛍️ eCommerce

☁️ SaaS

🤝 B2B

💰 $64M Series F on 2018-04

Description

• Drive sales revenue through new client acquisition • Actively manage the sales process, including positioning, presenting and /demoing the product, and closing sales • Act as territory owner and subject matter expert • Build and manage a book of business through outbound prospecting as well as inbound leads • Identify each client’s unique needs and cultivate effective sales strategies and proposals • Coordinate resources for implementation • Provide eCommerce industry information to clients regarding web design, online marketing (SEO, PPC, Email Marketing, Google Analytics), eCommerce strategies • Meet or exceed your sales targets and performance metrics • Maintain a CRM with leads and effectively manage an account set, keep detailed and accurate notes of all sales related activities • Communicate with management team and team members to increase client satisfaction and conversion and drive overall sales improvements • Engage closely with the BigCommerce Partner Ecosystem and Sales Engineering team to design solutions and close sales both over the phone and on-site

Requirements

• 7+ years sales experience, including 3+ years technology sales experience in a high volume, fast-paced environment with a focus on consultative solutions selling for a SaaS or eCommerce company • You have a demonstrated ability to drive complex sales with all stakeholders • Excellent written/verbal communication and customer relationship skills are critical • Strong Internet, email, and electronic document management skills are a must • Technical understanding of software and the ecommerce space combined with strong business and sales acumen • You are customer focused and do the right things the right way every time • You are able to manage sensitive client information and numerous details with ease • You are a results-oriented closer with a positive outlook and a clear focus on quality and business performance • You are able to provide consistent, accurate sales forecasts • You have the ability to identify and creatively solve complex problems to keep a sale on track • You’ve mastered the art of the cold open, have developed skills for overcoming objections, and have a healthy approach to handling rejection

Benefits

• Diversity, Equity & Inclusion at BigCommerce • Celebrating unique histories, perspectives and abilities of every employee • Equal opportunity employer providing reasonable accommodation for individuals with disabilities