Sales Manager

November 13, 2024

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Thumbtack

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Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more.

1001 - 5000 employees

👥 B2C

🏪 Marketplace

📋 Description

• A home is the biggest investment most people make, and yet, it doesn’t come with a manual. • That’s why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. • With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. • And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. • We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. • We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day. • The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. • Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. • The Sales Manager helps recruit, onboard, train and manage SDRs or AEs. • They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch.

🎯 Requirements

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions • Have a collaborative attitude to share techniques and success with the team • Experience with CRM and sales tools, preferably Salesforce • Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team • Be able to multitask, be detail oriented, stay organized, and be available for the team during shift. • Expert in creating processes for scale and SOPs to be more efficient and drive results • Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well • Leadership. Be able to motivate, influence mindsets, create positive team selling environments.

🏖️ Benefits

• Virtual-first working model coupled with in-person events • 20 company-wide holidays including a week-long end-of-year company shutdown • Library (optional use collaboration & connection hub) in San Francisco • WiFi reimbursements • Cell phone reimbursements (North America) • Employee Assistance Program for mental health and well-being