Implementation Director
2 days ago
Description
• Oversee and develop a modernized implementation process • Manage key client onboardings • Create, review, adjust governance, standards and protocols • Work closely with Data and Integration teams • Ensure cost-effectiveness and fiscal liabilities are maintained • Foster teamwork across business units • Collaborate with Client Development and Business Services teams • Align with education team for client training • Evaluate industry best practices • Manage goals/OKR’s
Requirements
• 5+ years’ experience with the Ticketmaster system • Knowledge of Archtics, Account Manager, TM1 Entry, TM1 Engagement, Resale tools • Strong Microsoft Office Skills • Excellent organizational and communication skills • Ability to handle multiple priorities • Must be able to travel (~25%) • Strong people management skills • BA/BS degree preferred
Benefits
• Inclusive environment • Professional and personal development opportunities • Passion for live entertainment • Teamwork culture • Supportive and attentive managers • Encouragement of diversity and inclusion
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