TISTA Science and Technology Corporation
TISTA Science and Technology Corporation is a service-disabled veteran-owned business that specializes in providing innovative solutions in application engineering, cybersecurity, and data science, particularly in the health IT sector. The company is committed to empowering veterans and building future leaders through educational partnerships and community outreach programs, such as the TISTA Cares initiative, which supports various social causes including homelessness and human trafficking awareness. With a focus on human-centered design and infrastructure mobility, TISTA is dedicated to delivering reliable and cutting-edge tech solutions to its clients.
Software and Database Development • Quality Assurance • Network and Critical Infrastructure Protection • Program Management • Engineering Support
Senior ServiceNow Functional Analyst
March 22
TISTA Science and Technology Corporation
TISTA Science and Technology Corporation is a service-disabled veteran-owned business that specializes in providing innovative solutions in application engineering, cybersecurity, and data science, particularly in the health IT sector. The company is committed to empowering veterans and building future leaders through educational partnerships and community outreach programs, such as the TISTA Cares initiative, which supports various social causes including homelessness and human trafficking awareness. With a focus on human-centered design and infrastructure mobility, TISTA is dedicated to delivering reliable and cutting-edge tech solutions to its clients.
Software and Database Development • Quality Assurance • Network and Critical Infrastructure Protection • Program Management • Engineering Support
📋 Description
• Are you a purpose-driven Senior ServiceNow Functional Analyst seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? • TISTA associates enjoy benefits including healthcare, paid time off, and professional development opportunities.
🎯 Requirements
• Strong knowledge of ServiceNow ITOM modules such as Now Assist for ITOM, CMDB, Discovery, Service Mapping, Event Management, and Service Reliability Management. • Ability to conduct system analysis and design ITOM solutions tailored to meet business needs. • Experience in developing and implementing ITOM solutions, including configuration and customization of ServiceNow platforms. • Skills in identifying opportunities for process re-engineering and implementing best practices to improve IT operations. • Excellent communication and collaboration skills to work effectively with developers, testers, and other stakeholders. • Able to handle Change Control process, SECOPS module, Project Portfolio Management, Financial Management and Additional OIT requests. • Ability to conduct training sessions and facilitate knowledge transfer to ensure smooth adoption of ITOM solutions. • Experience with Service Now to manage and support Workflows, Reports, Dashboards, SSL Certificates, Performance Analytics.
🏖️ Benefits
• Above Industry Healthcare Benefits • Remote Working Options • Paid Time Off • Training/Certification opportunities • Healthcare Savings Account & Flexible Savings Account • Paid Life Insurance • Short-term & Long-term Disability • 401K Match • Tuition Reimbursement • Employee Assistance Program • Paid Holidays • Military Leave
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