Product Manager - Mobility & Roaming

September 21

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Transaction Network Services (TNS)

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Telecommunications • Financial Markets • Payments • Point of Sale (POS) • Information Technology and Services

1001 - 5000

Description

• Engage with carriers and vendors to ensure optimal cost and service for data, voice, SMS and numbering • Work with the Technology team to ensure service is maximized and projects are delivered quickly • Manage overall product costs which include vendor, peering and other product expenses such that costs are minimized while ensuring product quality is maintained and further enhanced • Negotiate roaming hub Roaming Agreements (IRAs), manage key vendor and key partner agreements. • Support the development of our IPX connectivity footprint working with established and potential new peering partners to advance the enrichment of our global connectivity capability • Taking Account management responsibility for each partner and ensuring that the commercial benefits are realized by driving the partner-to-partner so that the commercial relationship can be launched, roaming extended (4G, VoLTE (Voice Over LTE), 5G) and maintained • Contribute to the finance team to ensure forecasting costs, revenue and product margin are correct and update product financials as/when required • Collaborate to provide/create data to measure the success of the Mobility team • Manage carrier, and interconnect/roaming partners and Mobility projects across the company and ensure project delivery in time and budget • Leader of all product lines, assuring product margin and revenue goals are met • Deliver business value to drive sales, improve efficiency, and improve customer satisfaction • Be the leader in delivering value, strategic vision and product roadmaps for your designated products and services • Support business reviews and present across all levels of the organization • Drive the product lifecycle from market development to market decline • Create product / business plans to determine product and service feasibility • Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs • Develops and executes strategic plans in support of key objectives derived from the Balanced Scorecard • Drives business growth by applying domain expertise to provide thought leadership and translate vision into action • Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for the product • Knowing your customers by having ongoing discussions, both face to face and team meetings, and documenting these discussions for strategic review

Requirements

• Accepting constructive feedback from other team members • Actively listen to problem discussions and propose various solutions • Work as a member of project team and make the necessary contributions for the role • Being on time, participative and showing a willingness to help other team members • Partner with various Communication Division members to create products and services • Ability to articulate complex issues both in written form and orally • Ability to comprehend customer requirements and take these requirements to create an appropriate product plan • Have excellent follow through, we honor our commitments • Think outside the box to develop new products and services • Travel Requirements Typically requires overnight travel 10% to 15% of the time

Benefits

• Medical and dental coverage • Life insurance • Paid holidays and vacations • 401K plan with company match