Manager - Competitive Intelligence

March 19

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Toast

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Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

Android Software • Point of Sale Software • Restaurant Technology • Fintech • SaaS

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

📋 Description

• Toast is a rapidly growing company that’s revolutionizing the way the food and beverage industry does business by pairing technology with an extraordinary commitment to customer success. • The Toast Competitive Intelligence team delivers best-in-class market and competitive insights and analysis to position Toast as the leader in restaurant tech. • We leverage these insights and analysis to enable strategic decision making across Toast and inform overall company GTM strategy and sales enablement. • This is a high-impact, high-visibility role that will offer substantial exposure to many different departments and the opportunity to drive long-term shareholder value at a hyper growth company. • In this role, you will become an expert on the restaurant technology competitive and market landscapes. • You will be responsible for conducting quantitative and qualitative research and analysis that will inform both key strategic decision making as well as enable the sales team to be fluent in key competitive moves. • The ideal candidate can thrive in becoming an expert in a rapidly changing environment and has experience uncovering and synthesizing competitive insights.

🎯 Requirements

• Experience in a diverse environment that can span management and strategy consulting, finance, product marketing, product management, or operational roles • Ability to own and execute complex projects with limited oversight • Ability to shift between big picture brainstorming and thoughtful data analysis • Experience with quantitative and qualitative research and the ability to synthesize them together to inform strategic decision making • Highly collaborative mindset; experience working cross-functionally and managing stakeholders to drive projects forward and deliver results • Strong writer, presenter, and verbal communicator; ability to build strong, compelling storylines and recommendations that are deeply evidenced in both quantitative and qualitative research to move leadership to action • Exceptional organizational and time management skills with the ability to effectively manage multiple project timelines, internal partners, external partners, and deadlines • Highly analytical and comfortable (or will quickly learn to be) building reporting in analytics and data visualization tools; demonstrated ability to distill complex datasets in order to answer questions clearly • Intellectual curiosity, enthusiasm, and a willingness to explore, grow, and learn

🏖️ Benefits

• The base salary range for this role is listed below. • The starting salary will be determined based on skills and experience. • In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.