Director, Sales Operations

February 18

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Toptal

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Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

Software Engineering • iOS • Ruby on Rails • LAMP • .NET

1001 - 5000 employees

Founded 2010

🤝 B2B

🎯 Recruitment

🏪 Marketplace

💰 Seed Round on 2012-06

📋 Description

• As the Director, Sales Operations, you will be responsible for leading a team of Sales Operations Analysts and Managers, while fostering a culture of continuous improvement, collaboration, and data-driven decision-making. • You will be responsible for optimizing sales forecasting, targets and quotas, pipeline management, compensation structures, and system processes to enhance the effectiveness of the sales organization. • This role requires a strategic thinker who can leverage market intelligence, automation, and technology solutions to drive efficiency and improve sales execution. • The ideal candidate has a deep understanding of sales operations, process optimization, and performance metrics that drive results. • This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. • Key responsibilities include leading and supporting a team of Sales Operations Analysts and Managers, managing sales targets, collaborating with Finance, designing sales compensation plans, and enhancing operational efficiency. • Expected advancements in the role include onboarding, evaluating sales technology, proposing enhancements, executing updates, and ensuring continuous optimization of sales processes. • You are expected to deliver measurable improvements in sales operations efficiency, establish a robust framework for data-driven decision-making, and maintain a complete understanding and adoption of sales productivity tools.

🎯 Requirements

• Bachelor's degree is required. • 8-12 years of experience in Sales Operations, Revenue Operations, or a related field, with at least 3-5 years in leadership roles. • Proven experience managing and scaling sales operations teams, driving process improvements, and optimizing sales tools. • Strong background in sales forecasting, pipeline management, and sales performance analytics to support data-driven decision-making. • Experience designing and managing sales compensation plans, quotas, and performance metrics. • Hands-on expertise with CRM (Salesforce required), sales automation tools (Salesloft, Gong, LinkedIn Sales Navigator), and data analytics platforms. • Experience leading system integrations and implementing automation to enhance sales efficiency. • Strong understanding of B2B SaaS sales processes and go-to-market strategies. • Ability to collaborate cross-functionally with Sales, Marketing, Finance, and Engineering to align sales operations with business goals. • Proven track record of driving operational excellence, identifying gaps, and implementing scalable solutions. • Outstanding written and verbal communication skills. • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts. • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.