Senior Account Executive - US East Coast

3 days ago

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Touchcast

WebsiteLinkedInAll Job Openings

collaboration • communication • technology • generative AI • web

51 - 200 employees

🤖 Artificial Intelligence

🛍️ eCommerce

☁️ SaaS

🔥 Funding within the last year

💰 Venture Round on 2024-02

Description

• Understand customer requirements to position the product to meet those needs. • Responsibilities span the entire sales life cycle, encompassing education, implementation, and providing input on application functionality, technology, and delivery. • Foster strong and proactive relationships with key stakeholders (Business and IT) on the customer side. • Conduct training sessions for clients on the effective use of our AI products. • Identify opportunities for upselling additional services or features to existing clients. • Provide ongoing technical support to clients, addressing and resolving any issues promptly. • Conduct regular check-ins to ensure client satisfaction and identify opportunities for improvement. • Collaborating with the sales team, product development, and other departments to deliver solutions to customers. • Development and delivery of tailored presentations, demonstrations, and proposals that cater to the specific needs of partners and customers. • Build, sustain and manage a robust pipeline of opportunities utilizing Hubspot and employing effective pipeline management techniques and sales methodologies. • Understanding & communicating technical specifics to internal teams and addressing & documenting inquiries.

Requirements

• A minimum of 5 years of demonstrable experience in SaaS Enterprise Software sales, particularly in the AI domain, is required. • Demonstrated strong emphasis on technical proficiency and relevant experience. • Experience in Startup environments with Product Led Growth (PLG) strategies is very advantageous. • Demonstrate a proven track record of successfully selling intricate software solutions and managing Proof of Concepts. • Meeting sales targets, as well as effectively managing, supporting to close enterprise deals, are integral to this role. • Exceptional communication and presentation skills that enable you to articulate technical concepts and value propositions to both technical and non-technical audiences.