Customer Success Manager

2 hours ago

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Trackman

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Golf and Baseball Performance Data • Radar • Mobile Apps • Golf Simulator • Technology

501 - 1000

Description

• You will work closely with the global product owner for Range, Indoor Golf, sales representatives, marketing team, and customers. • Your main responsibilities will be to assist our commercial customers in planning and execution of successful launch & operations. • Ensure that all on site staff are fully educated on the use of the software and Administrative Tools. • Build our community of operators through regular events and workshops.

Requirements

• Fluent in German and English language. • Relevant sales, marketing or customer facing support experience, ideally in Golf or Sports related business. • Experience working in a customer facing role, preferably on-site. • Experience in international companies and/or golf sector. • Ability to analyze problems and provide well thought through solutions. • Hands-on, self-driven, opportunity-seeking, respected and responsible person. • Operational/hands-on, as well as strategic mindset. • Strong growth ambitions, holds an entrepreneurial mindset. • Works independently, but is also a team player who shares feedback and helps when required. • Willingness to work "Out of hours" on weekends and evenings when necessary. • Domestic travel required, 60%-75% of time on-site at customers. • Occasional international travel required. • Trustworthy, charismatic, quick thinking with a problem solver attitude.

Benefits

• A competitive compensation and performance bonus package. • 80% fixed 20% bonus related salary. • The chance to work with a dynamic and global team. • The opportunity to make a major impact in a company on the leading edge of technology, data, and sports. • Travel expenses at local rates.