TruPorch Homes
TruPorch Homes is a real estate firm that drives profitability for owners by providing great service to our customers.
2 - 10 employees
Sales Virtual Assistant
December 12, 2024
TruPorch Homes
TruPorch Homes is a real estate firm that drives profitability for owners by providing great service to our customers.
2 - 10 employees
📋 Description
• Handle inbound and outbound communications with Airbnb guests, addressing questions, concerns, and reservation requests promptly and professionally. • Provide customer service for long-term rental (LTR) tenants, managing inquiries, maintenance requests, and resolving issues to ensure tenant satisfaction. • Respond to and follow up with rental and sales leads, providing information about available properties and scheduling viewings or follow-up calls as needed. • Reach out to previous Airbnb guests via phone and email to encourage repeat bookings by highlighting promotions, such as direct booking discounts. • Manage all guest communications through phone, email, and other relevant platforms (Airbnb, property management systems) to maintain a high level of service. • Track and maintain lead and guest interactions using the company's CRM, ensuring detailed notes and follow-ups are properly logged. • Assist with upselling and promoting additional services to guests, such as extended stays, special packages, or property upgrades. • Collaborate with the marketing and sales team to implement retention and promotional strategies aimed at increasing repeat bookings and tenant renewals. • Address guest or tenant complaints with empathy and professionalism, offering swift resolutions to maintain high customer satisfaction.
🎯 Requirements
• Prior experience in customer service, sales, or guest relations, preferably within the real estate or short-term rental industry. • Excellent communication skills both written and verbal, with the ability to build rapport quickly. • Ability to handle multiple tasks and manage time efficiently. • Strong problem-solving skills and good judgment in handling guest and tenant concerns. • Proficiency in using CRM systems and other customer service tools. • A positive attitude and customer-focused mindset.
Apply NowSimilar Jobs
December 9, 2024
Join Spring Financial as a Sales Specialist in personal lending, working remotely to assist customers with loan applications.
November 13, 2024
Sales Manager recruiting, onboarding, and managing SDRs for Thumbtack's sales team.
November 8, 2024
Outbound Sales Support for Vietnamese-speaking clients in a sales team.
October 30, 2024
Virtual Assistant for Sales & Marketing in the fitness industry at Outsource Access.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.