Senior Technical Account Manager

February 16

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Logo of Truv

Truv

Truv unlocks the power of consumer-permissioned data to empower organizations to make confident decisions. With the safest and most reliable API connections to payroll accounts, it enables income, employment, and insurance verification for lenders while consumers benefit from quicker approvals and a better overall experience. As a one-stop solution powering income, employment, and insurance verification for the US workforce, it integrates with 50+ payroll providers and 9,200 directly with employers (10X industry average), including 120M working Americans, 96% of Fortune 1000 companies, 95% of the Federal Government, and 83% of the largest US private organizations.

software • verifications • API • Payroll APIs • background check

51 - 200 employees

📋 Description

• About Truv: • Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. • About the Job: • We are seeking a Technical Enterprise Account Manager to serve as a trusted advisor to our enterprise Fintech and Financial Institution clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.

🎯 Requirements

• 5+ years of experience in technical customer success, solutions engineering, or similar customer-facing technical role within B2B SaaS, Mortgage, or Lending • Proven track record at early-stage startups (50-200 employees) • Minimum 5 year tenure in previous positions, demonstrating stability and impact • Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture • Enterprise account management or customer management experience essential • Strong analytical and problem-solving capabilities • Outstanding communication skills with ability to explain technical concepts to various audiences • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

🏖️ Benefits

• Competitive salary and equity package • Fully Remote • Health, dental, and vision benefits • 401K • Flexible time off • Regular team events and collaboration opportunities • Work with cutting-edge technology and innovative customers • Learn from experienced leadership team from top tech companies • High-impact role with clear growth trajectory • Opportunity to shape the future of financial data access

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